header-cs-eim

Case Studies

Learn more about the innovative work and services Symbolic Systems has provided its clients. These case studies provide an informative summary of the solutions we designed for our clients’ specific need.

Enterprise Information Management
SIF Case Study
sif

Up to the minute information is critical for soldiers on the battlefield and those supporting them. The Army needed an integrated and synchronized enterprise solution to ensure that soldiers and support personnel had access to critical information and resources at a moment's notice.

In the past, the Army used various support structures that were not synchronized. For example, IT project managers would use their own help desks, tools and process to assist field support and problem resolution. Knowing where to go for help was yet another challenge for soldiers and support personnel because of the disparate systems.

Symbolic Systems partnered with the Army to develop a web-based solution that provides soldiers with 24 hour a day/7 day a week support for any system managed by the Army.

The web-portal solution includes a support operations center that guides the user to the assistance they need, it also links them to mission-essential information such as fielding, training, personnel management, incident reporting/management, asset management, change management and additional resources.

Symbolic provided project management services, as well as architectural and technical development of the web portal ensuring that the project adhered to the Department of the Army standards.

Symbolic Systems, Inc. is proud of its role in making the U.S. Army’s Single Interface to the Field (SIF) a winner of two key awards. This Web-based operation continues to improve how Army units are equipped and readied for battle.

By facilitating the implementation and expansion of KM principles and practices within the Army, SIF received the 2009 Army Knowledge Management Award in the process category in August. In March, SIF also received a 2009 Project Management Excellence award from the Government Information Technology Executive Council (GITEC).

Articles

Developers of 'lifeline from the front' receive award

Warfighter support operation wins Knowledge Management award

 
Enterprise Information Management

Web Application Development

67:web-application-development

Moving Paper Processes to the Web

As part of the Department of Defense's initiative to make all Army business processes paperless by the year 2000, the CECOM Acquisition Center at Fort Monmouth decided to ...

Read more

Integrated Solution for the Battlefield

11:integrated-solution-for-the-battlefield

Single Interface to the Field (SIF)

Up to the minute information is critical for soldiers on the battlefield and those supporting them. The Army needed an integrated and synchronized enterprise solution to ensure that soldiers and ...

Read more

US Army Uses Symbolic to Implement Web - based Knowledge Center

61:us-army-uses-symbolic-to-implement-web-based-knowledge-center

PEO C3S is considered a leader in the Army for technology and innovation in the battlefield. In the year 2000 paperless initiative, it became one of three Knowledge Management pilots within DOD. The ...

Read more
News image

BRAC to the Future

39:support-on-brac

Kyle Bond is on the Move
BRAC

On the move because of BRAC himself, Army contract employee Kyle Bond says a big part of his job focuses on creating materials to ...

Read more

Business Intelligence

17:business-intelligence

Your business decisions are only as strong as your business intelligence. We provide the processes, technologies, applications and practices to fully support the important decisions that drive your business.

By approaching the management of business processes from ...

Read more
News image

SIF Case Study

66:sif-case-study

sif

Up to the minute information is critical for soldiers on the battlefield and those supporting them. The Army needed an integrated and synchronized enterprise ...

Read more