|
Over a Decade of Experience in the Automotive Industry
For thirteen years, Symbolic Systems has been deeply involved with the Operations and IT aspects of the auto inspection business, including new car, off-lease, and auction lines of business. In this capacity, Symbolic has performed the full life cycle of software services from requirements to maintenance to full service Level 1, 2, and 3 help desk services and operations support services. Our experience includes the complete inspection process-from the hand held devices that collect the data to the back end systems that prepare billing information for the customer.
In our opinion, we are subject matter experts on the GM and GMAC remarketing inspection process, RIMS data flows and RIMS software requirements and support.
In fact, Symbolic, an NAAA member, is becoming a recognized authority in the automation of the inspection process. The company has presented briefings and hosted sessions at the Auto Industry Action Group (AIAG) conferences, Auto-Tech 2001, and Auto-Tech 2002 on XML Forecast and Strategies and on Data Quality.
Capabilities Suited to Flexible Working Strategies
From a project point of view, Symbolic can provide surge or sustained efforts. We can:
- Become part of an existing team or work as a sub-team to complement your existing resources.
- Maintain your existing software.
- Develop new software using your existing technologies.
- Migrate your legacy software to new technologies.
- Develop software using new technologies.
- Help with special projects such as digital dashboards on wireless devices, XML data feeds, photo stations using Web Cams, and UML-based development efforts.
Benefits of an Experienced Professional Team
Discover the benefits of working with a company that has a proven track record for service.
- Reduce the time to market of improved or new services and products.
- Improve the certainty of IT deliverables.
- Reduce the cost of developing applications.
- Reduce the cost of maintaining legacy systems and applications.
- Improve the perceptions of your IT capabilities.
- Use a single-source, full service organization for life cycle support services.
- Minimize the political implications of using certain outside resources.
Remarketing Industry Products and Services
Our extensive experience with the GM/GMAC remarketing process has led to Symbolic offering a number of products and services specifically for companies that use RIMS.
Administrative Support Services
Administrative services are designed to help inspection remarketing companies improve performance, reduce the risk associated with providing inspections services, minimize performance penalties, increase internal staff experience in the GM/GMAC remarketing process, and provide add-on services and IT offerings to increase their visibility in the marketplace.
The services, which can be customized to meet your specific requirements are provided as four support offerings:
- RIMS Administrative Support provides training on the RIMS inspection process, the RIMS inventory process, RIMS inspection requirements, and RIMS file status monitoring.
- GM and GMAC Compliance Support monitors the total inspection process to confirm performance compliance.
- RIMS IT Support includes software testing, acceptance testing, software consulting and design, and user manual preparation.
- Inspection Data Quality Management (IDQM) service inspects and validates RIMS files submitted to GM and GM files returned to you, computing a metric to determine the condition of the files. Results, which can be viewed over the web, provide data file content validation for immediate attention to corruption, communication, application problems, and other issues.
Inspection Support Services
To be financially and technically successful in the GM RIMS inspection business requires knowledge of the complex GM RIMS inspection processes for rental, GMAC, and other fleet vehicles. The two main challenges to accomplishing this are a successful IT solution and successful RIMS inspection operations. Symbolic Systems can provide you short term or long-term support services to meet these challenges. In addition to customary IT development and support, Symbolic also provides a full range of operational support services including training, operational support, and software systems for operational support staff.
Web-based Inspection Software and Add-on Components
Symbolic has combined its experience - thirteen years in the auto inspection industry and five years providing GM RIMS development and operational support - to develop a proven web-based inspection application. This technically advanced web-based, centralized solution, proven to meet GM RIMS requirements, can handle the GM RIMS inspection requirements for daily RACs, GMAC, and other fleet vehicles.
In addition, Symbolic can provide a selection of software components to help you meet the requirements of a full service inspection company. These include web reporting, web-based met/unmet verification, communications, and title center and GMAC interface capabilities. An inspection software solution for handheld devices with an RF system option, allows real-time inspection data input capability.
If you're looking for solutions to help you become a full service remarketing inspection company, we can meet your specific requirements and interface with your inspection applications.
|
